{"id":613,"date":"2017-06-13T06:31:20","date_gmt":"2017-06-13T01:01:20","guid":{"rendered":"https:\/\/2017.kanpur.wordcamp.org\/?post_type=wcb_session&#038;p=613"},"modified":"2017-07-05T22:02:10","modified_gmt":"2017-07-05T16:32:10","slug":"a-human-approach-to-customer-support","status":"publish","type":"wcb_session","link":"https:\/\/kanpur.wordcamp.org\/2017\/session\/a-human-approach-to-customer-support\/","title":{"rendered":"A Human Approach to Customer Support"},"content":{"rendered":"<p>Suyogya will talk about how to contribute in making an overall better experience for your customers when it comes to support. He will share his own experiences, tips and the tools he uses.<\/p>\n<p>He will show why it&#8217;s important to treat your customers like humans and make them feel like one when they are looking for support related to your products.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Suyogya will talk about how to contribute in making an overall better experience for your customers when it comes to support. He will share his own experiences, tips and the tools he uses. He will show why it&#8217;s important to treat your customers like humans and make them feel like one when they are looking &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/kanpur.wordcamp.org\/2017\/session\/a-human-approach-to-customer-support\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;A Human Approach to Customer Support&#8221;<\/span><\/a><\/p>\n","protected":false},"author":14961611,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1499595300,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[612],"footnotes":""},"session_track":[],"session_category":[],"class_list":["post-613","wcb_session","type-wcb_session","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8nj5R-9T","jetpack_likes_enabled":true,"session_date_time":{"date":"July 9, 2017","time":"3:45 pm"},"session_speakers":[{"id":"612","slug":"suyogya-shukla","name":"Suyogya Shukla","link":"https:\/\/kanpur.wordcamp.org\/2017\/speaker\/suyogya-shukla\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/users\/14961611"}],"version-history":[{"count":5,"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/613\/revisions"}],"predecessor-version":[{"id":1206,"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/613\/revisions\/1206"}],"speakers":[{"embeddable":true,"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/speakers\/612"}],"wp:attachment":[{"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/media?parent=613"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_track?post=613"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/kanpur.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_category?post=613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}